Shipping Policy

Delivery Times
Please note, we aim to turnaround all orders within 1-2 working days (non-personalised items) and 5-7 working days (personalised items), although at busy periods eg: Christmas, Mother's Day, Father's Day this can extend.

What are my delivery options?
All standard shipping for UK orders are free* and shipped via Royal Mail. All orders are aimed to be delivered within 2-4 working days after dispatch.
An Express upgrade option (1-2 days) is also available. This service provides full online tracking to enable you to keep track of the parcel's progress, email notifications are available and there is compensation cover for extra peace of mind.
If you are ordering multiple items, please note these may arrive separately due to different suppliers being used.
*Food Hampers Shipping Policy
All Fresh Food hampers are only available for delivery to UK mainland addresses, To ensure the quality during transit we cannot deliver Fresh Food hampers on a Monday, they are dispatched using our standard service between Tuesday to Friday. All hampers need to be signed for upon delivery and are only delivered to a ground floor location.
Our hamper service is not covered under free UK delivery and will have a delivery charge of £7.99. Hampers are only dispatched to a UK mainland address and are sent on a 24 hour service; certain postcodes will take 48-72 hours and carry a surcharge (applicable to Scottish Highlands and Islands, Northern Ireland, Scilly Isles and Isle of Man).
Do you provide International delivery?
Yes we provide international delivery for most of our items, orders are shipped via UPS or Royal Mail.
*Please note import taxes and duty may apply and any costs are to be bourne by the customer. Tariffs are levied when the shipment reaches your country.